
Are you looking to delete your Lazada account? Perhaps you’ve decided to take a break from online shopping or have found a better alternative. Whatever the reason, deleting your Lazada account is a straightforward process. In this guide, we’ll walk you through the steps to permanently delete your Lazada account.
Why Delete Your Lazada Account?
Before we dive into the process, let’s discuss some reasons why you might want to delete your Lazada account:
- You’ve decided to stop shopping online.
- You’re concerned about data privacy.
- You’ve found a better e-commerce platform.
- You want to declutter your online presence.
Prerequisites for Deleting Your Lazada Account
Before deleting your account, make sure you have the following:
- Your Lazada account details (email address and password).
- The Lazada app or website access.
Step-by-Step Guide to Deleting Your Lazada Account
Here’s how to delete your Lazada account:
1. Log in to your Lazada account: Open the Lazada app or website and log in to your account.
2. Go to Account Settings: Click on the “Account” or “Me” tab, usually found at the bottom right corner of the screen.
3. Click on “Settings”: Look for the “Settings” or “Account Settings” option and click on it.
4. Select “Account Management”: In the settings menu, select “Account Management” or a similar option.
5. Click on “Delete Account”: Scroll down to the bottom of the page and click on “Delete Account” or “Deactivate Account.”
6. Confirm your decision: You’ll be asked to confirm your decision to delete your account. Click “OK” or “Confirm” to proceed.
7. Provide a reason (optional): Lazada may ask you to provide a reason for deleting your account. You can select a reason from the dropdown menu or type in your own reason.
8. Enter your password: For security purposes, you may be asked to enter your password to confirm the deletion.
9. Account deletion confirmation: Once you’ve completed the steps, you’ll receive a confirmation message that your account has been deleted.
What Happens After Deleting Your Lazada Account?
After deleting your Lazada account:
- Your account will be permanently removed from Lazada’s database.
- You’ll no longer receive emails or notifications from Lazada.
- Any saved payment methods, addresses, or orders will be deleted.
Troubleshooting Tips
If you encounter issues while trying to delete your Lazada account:
- Make sure you’re logged in to the correct account.
- Check if you have any outstanding orders or issues that need to be resolved before deleting your account.
- Contact Lazada’s customer support if you’re having trouble accessing your account settings.
Deleting your Lazada account is a simple process that can be completed in a few steps. If you’re sure you want to delete your account, follow the guide above to permanently remove your account from Lazada’s database.

Additional Tips:
- Make sure to cancel any recurring subscriptions or orders before deleting your account.
- Deleting your account will not affect your Lazada wallet or any pending refunds.
- If you’re having trouble deleting your account, contact Lazada’s customer support for assistance.
By following this guide, Filipinos can easily delete their Lazada accounts and take control of their online presence.
Alternative Options to Deleting Your Account
If you’re not ready to delete your Lazada account, consider the following alternatives:
- Deactivate your account temporarily: If you’re taking a break from online shopping, you can deactivate your account temporarily. This will prevent you from logging in, but you can reactivate it later.
- Update your account settings: If you’re concerned about data privacy or security, update your account settings to limit notifications, reset your password, or change your email address.
Frequently Asked Questions (FAQs)
Here are some frequently asked questions about deleting a Lazada account:
- Q: Can I reactivate my deleted Lazada account?
- A: No, once you’ve deleted your Lazada account, it cannot be reactivated.
- Q: Will deleting my account remove my reviews or feedback?
- A: Yes, deleting your account will remove all your reviews, feedback, and ratings from Lazada.
- Q: How long does it take to delete my Lazada account?
- A: Your Lazada account will be deleted immediately after you confirm the deletion.
Post-Deletion Precautions
After deleting your Lazada account:
- Check for any pending orders or refunds: Ensure that you have no outstanding orders or refunds pending.
- Update your saved payment methods: Remove any saved payment methods or cards associated with your Lazada account.
- Monitor your email for account-related emails: Keep an eye on your email inbox for any account-related notifications from Lazada.
Contacting Lazada Support
If you encounter any issues during the account deletion process or have concerns about your account, contact Lazada’s customer support:
- Phone: +63 2 5300-8000 (for Philippines)
- Live Chat: Available on the Lazada website or app
Deleting your Lazada account is a personal choice, and it’s essential to consider your reasons and alternatives before making a decision. If you’re sure about deleting your account, follow the steps outlined above, and don’t hesitate to contact Lazada support if you need assistance.

I had trouble finding the “Delete Account” option, but this article walked me through it. One thing to note is that you may need to contact Lazada support if you encounter any issues during the process. Overall, a useful guide!
This guide is really helpful! I was able to delete my Lazada account in just a few minutes. The steps are clear and easy to follow. Thanks for sharing!